Privacy & Cookies Policy

Last updated: 20 April 2025

At Blossom & Bo Gifts, we’re committed to respecting your privacy and protecting your personal data. This Privacy & Cookies Policy explains how we collect, use, and safeguard your information when you visit our website.

1. What Information We Collect

We collect personal information when you:

Place an order
Contact us via email or form
Browse our website

This may include:

Name
Email address
Delivery/billing address
Phone number
Payment details (processed securely via third-party payment providers)
IP address and browsing data

2. How We Use Your Information

We use your data to:

Process and fulfil your orders
Communicate order updates
Respond to enquiries or requests
Send marketing emails if you’ve opted in
Improve your website experience
Detect and prevent fraud or misuse

3. How We Store & Protect Your Data

We take your privacy seriously and store your data securely using appropriate technical and organisational measures. We do not store payment details – these are processed securely by trusted third-party payment gateways like Stripe or PayPal.

4. Sharing Your Information

We will never sell or rent your personal information. We only share your data with trusted third-party providers when necessary (e.g. payment processors, delivery couriers, website hosting providers) to fulfil your orders and maintain our services.

5. Cookies

Like most websites, we use cookies to improve your browsing experience. Cookies are small text files stored on your device to help websites remember your preferences, tailor content, and gather usage data.

How we use cookies:

Remembering what’s in your basket
Understanding how visitors use our site (via tools like Google Analytics)
Ensuring the website runs smoothly and securely
Personalising content and product recommendations

You can manage or disable cookies at any time in your browser settings. However, disabling certain cookies may affect website functionality.

6. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of incorrect or incomplete data
Request deletion of your data (where applicable)
Withdraw consent for marketing communications

7. Contact Us

If you have any questions about this policy or how we handle your data, please get in touch:

Email: blossomandbogifts@gmail.com

We may update this policy from time to time, so please check back regularly.